All of our communications are based online. You can reach us from Monday to Friday from 8.30am to 6pm by contacting us through our help-desk ticketing system. Please give us a chance to rectify your experience before posting any public reviews, as we are always striving to satisfy our customers.
If your query is urgent, we also have LiveChat on the site, so simply click the chat button when it pops up - you can usually reach us immediately during office hours!
Outside of these hours, we aim to get back to you ASAP when we are back in the office. Please be assured that we are working proactively in trying to get back to all of your requests in a timely manner.